DataCrazy vs Kommo (2026): pricing, WhatsApp and which one to pick

DataCrazy charges per company in reais; Kommo charges per user in dollars. Here is what each costs for a real team, from official pricing checked on Oct 27, 2026.

The short answer

For a team of two or more selling over WhatsApp, DataCrazy costs less: it charges per company, while Kommo charges per user. For a single seller, or if you want a free trial first, Kommo is the easier start.

This comparison uses both companies' official websites and documentation, checked on October 27, 2026. We have not tested either tool with our own account.

How each one charges

DataCrazy sells four plans per company, in Brazilian reais. Month-to-month: Starter R$ 297 (up to 4 users), Essential R$ 460 (up to 15), Pro R$ 997 (up to 40) and Business R$ 2,997 (unlimited). Six-month and annual billing cut that by 17% and 28%; annual Starter works out to R$ 211.75 a month.

Kommo charges per user, in US dollars, billed every six months: Base US$ 25, Advanced US$ 35 and Pro US$ 45 per user per month on its pricing page. Its Brazilian blog announced US$ 20 and US$ 30 for new customers from September 1, 2026, and says prices vary by market, so check the price shown in your region.

What it costs for your team

Same six-month billing on both sides, Kommo Advanced (its first plan with automation and bots) against the DataCrazy plan that fits the team, at US$ 1 = R$ 5.3474:

• 1 person: Kommo Base US$ 25 ≈ R$ 134/mo — cheaper than DataCrazy Starter at R$ 246.20, though Base lists no bots.

• 4 people: DataCrazy Starter R$ 246.20/mo · Kommo US$ 120–140 ≈ R$ 642–749/mo.

• 10 people: DataCrazy Essential R$ 379.83/mo · Kommo US$ 300–350 ≈ R$ 1,604–1,872/mo.

• 15 people: DataCrazy Essential R$ 379.83/mo · Kommo US$ 450–525 ≈ R$ 2,406–2,807/mo.

• 20 people: DataCrazy Pro R$ 822.81/mo · Kommo US$ 600–700 ≈ R$ 3,208–3,743/mo.

The plans are not identical: DataCrazy caps leads and automations per company, Kommo caps leads per user, and DataCrazy's AI tokens and Kommo's AI credits are different units that cannot be converted.

WhatsApp, Instagram and AI

DataCrazy says it connects the official WhatsApp API, the unofficial WhatsApp API, Instagram and Facebook Messenger, with SMS and email in development. It describes itself as an official Meta partner. Starter connects up to 3 channels, Essential 10, Pro 50.

Kommo includes 1 WhatsApp number and 1 Instagram account on Base, 3 of each on Advanced and unlimited channels on Pro.

On AI, DataCrazy includes 1 million Crazy IA tokens a month on Starter to Pro (100 million on Business) and says its agent can hand a conversation to a human. Kommo gives 750 to 2,250 AI credits per user a month and up to 3 AI agents on Advanced or 50 on Pro.

Trial, contract and support

Kommo offers a 14-day free trial with no card. DataCrazy's site lists no free trial; it offers a booked demo.

DataCrazy can be paid month to month. Kommo's plans are billed for six months at a time.

DataCrazy publishes support hours (Monday to Friday 9:00–22:00, Saturday 9:00–13:00) and a customer WhatsApp community open around the clock. We did not find Kommo's support hours on its pricing page.

Buying from outside Brazil

DataCrazy has an English website, but as of October 27, 2026 its prices are shown only in reais and its site does not say whether customers outside Brazil can buy or which languages support covers. Ask in the demo before you commit. Kommo prices in US dollars.

DataCrazy discount code

The code PHM takes R$ 100 off the first payment on any DataCrazy plan. Enter it at checkout.

Sources

Checked on October 27, 2026.

DataCrazy — planos e FAQ: datacrazy.io/planos

DataCrazy — site em inglês: datacrazy.io/en/planos

Kommo — preços: kommo.com/pricing

Kommo — blog BR, reajuste de preços (30/07/2026): kommo.com/br/blog/atualizacao-precos-kommo

Câmbio USD/BRL 5,3474 (BCE via Frankfurter, 27/10/2026): api.frankfurter.app/latest?from=USD&to=BRL

For two or more people selling over WhatsApp, DataCrazy costs less on published prices. Kommo is the easier start for a single seller or anyone who wants a free trial first. Outside Brazil, confirm with DataCrazy that you can buy and get support before choosing it.